Statuspage
Enable your AI agent to check service status, surface active incidents, and share component health directly from your Statuspage by Atlassian.
5 min read
Updated June 2026
Overview
The Statuspage integration connects your AI agent to your Atlassian Statuspage account. Your AI agent can answer status questions in real time, show customers which components are affected during an incident, and let them know about upcoming maintenance windows.
Ideal for teams that want to reduce support volume during outages by giving customers instant, accurate status information without leaving the chat.
Available Actions
| Action | Description | Use |
|---|---|---|
| Get Current Status | Get the overall status of all services | Customer-facing |
| Get Active Incidents | List active and unresolved incidents | Customer-facing |
| Get Components | Check status of individual service components | Customer-facing |
| Get Scheduled Maintenance | See upcoming maintenance windows | Customer-facing |
| Subscribe Email | Subscribe an email to status updates | Customer-facing |
| Create Incident | Publish a new incident to the status page | CoPilot |
Prerequisites
Before setting up the Statuspage integration, you'll need:
- A Statuspage account (any plan)
- Admin access to generate API keys
- Your Statuspage page ID
Setup Instructions
Step 1: Generate an API Key
- Log in to Statuspage at manage.statuspage.io
- Go to your page settings
- Under API, generate a new API key
- Copy the key immediately and store it securely
Step 2: Find Your Page ID
- In the Statuspage dashboard, open your page
- Look at the URL:
manage.statuspage.io/pages/abc123 - The string after
/pages/is your page ID
Step 3: Enable in ChatSpark
- In ChatSpark, go to AI Actions
- Find Statuspage in the Library and click Enable
- Enter your Page ID and API Key
- Click Save
Configuration Fields
| Field | Description | Example |
|---|---|---|
| Page ID | Your Statuspage page identifier | abc123def456 |
| API Key | Your Statuspage API key | sp_xxxxxxxx |
Testing Your Integration
After setup, test the integration by opening your AI agent widget and asking:
- “Is your service down?”
- “Are there any known issues?”
- “Is the API working?”
The AI should respond with live status data pulled directly from your Statuspage.
Troubleshooting
Invalid Page ID
The page ID is found in your Statuspage URL, not the subdomain. Use the string after /pages/ in the dashboard URL.
Unauthorized
Check that the API key belongs to the account that owns the page. Keys from other accounts will not have access to your page's data.
Components not showing
Make sure your components are published on your status page. Draft or hidden components will not appear in API responses.