Betterstack
Enable your AI agent to check monitor uptime, surface active incidents, and share a real-time status page summary directly from Betterstack.
5 min read
Updated June 2026
Overview
The Betterstack integration connects your AI agent to your Betterstack monitoring account. Your AI agent can check uptime across all monitors, report on specific services, and surface active incidents without customers needing to leave the chat.
A good fit for engineering and support teams who want customers to get instant, accurate uptime information directly from their monitoring tool.
Available Actions
| Action | Description | Use |
|---|---|---|
| Get Monitors | List all monitors with uptime status | Customer-facing |
| Get Monitor Status | Check status of a specific monitor | Customer-facing |
| Get Active Incidents | List ongoing Betterstack incidents | Customer-facing |
| Get Status Page | Get a summary of the public status page | Customer-facing |
| Create Incident | Create a new incident in Betterstack | CoPilot |
Prerequisites
Before setting up the Betterstack integration, you'll need:
- A Betterstack account
- At least one monitor configured
- Admin access to generate API tokens
Setup Instructions
Step 1: Generate an API Token
- Log in at betterstack.com
- Go to Settings and select API
- Create a new API token with read access
- If you want to create incidents, enable write access on the token
- Copy the token and store it securely
Step 2: Enable in ChatSpark
- In ChatSpark, go to AI Actions
- Find Betterstack in the Library and click Enable
- Enter your API Token
- Click Save
Configuration Fields
| Field | Description | Example |
|---|---|---|
| API Token | Your Betterstack API token | bt_xxxxxxxxxxxxxxxx |
Testing Your Integration
After setup, test the integration by opening your AI agent widget and asking:
- “Are all your monitors up?”
- “Is there an active incident?”
- “What is the status of your API monitor?”
The AI should respond with live data pulled directly from your Betterstack account.
Troubleshooting
Unauthorized
Regenerate your API token in Betterstack settings and update it in ChatSpark. Make sure the token has not been revoked or expired.
No monitors found
Make sure your monitors are active in Betterstack. Paused monitors will not appear in API responses.
Cannot create incidents
Creating incidents requires write access on your API token. Regenerate the token with full permissions and update it in ChatSpark.