Analytics & ROI
Real-time metrics, automated monthly reports, and ROI calculations that prove your investment. Track 15+ performance indicators without lifting a finger.
15+ metrics tracked automatically
Real-Time Dashboard
Track performance, ROI, and customer insights in real-time. Filter by date range and AI Agent.
Messages Usage
2,847
of 5,000 this month
+18.2%Leads Captured
153
42 from AI Actions
+24.5%AI Resolution Rate
94%
Questions answered without escalation
+5.2%Time Saved
127 hrs
vs. manual support handling
+31.4%Cost Savings
$3,810
This month at $30/hr agent cost
+31.4%Knowledge Coverage
89%
Questions your AI can answer
+3.1%Most Asked Questions
What are your business hours?
47Do you offer free shipping?
38How do I track my order?
31What's your return policy?
28Can I speak to a human?
22Unanswered Questions
Do you have a student discount?
8Can I pay with cryptocurrency?
5What's the warranty on refurbished items?
4Monthly ROI Reports
No manual work required. Every month, receive a comprehensive report showing your AI Agent's performance, savings, and areas for improvement.
Performance Metrics
Messages, chats, resolution rates, and engagement trends
ROI Calculations
Time saved, cost savings, and efficiency gains
Question Insights
Most asked questions and knowledge gaps to address
Month-over-Month Trends
Track improvement and identify growth areas
Available on Pro and Enterprise plans. Reports sent during the first week of each month.
Monthly Report
January 2026 ROI Summary
Messages Handled
10,754
Resolution Rate
98%
Time Saved
66+ days
Cost Savings
$47,880
Top Questions This Month
1. What are your business hours?
2. How do I track my order?
3. What's your return policy?
Delivered automatically every month
Use Cases
Turn data into decisions. Here's how businesses use ChatSpark analytics.
Prove Value to Stakeholders
Share automated monthly reports with leadership showing concrete ROI, cost savings, and efficiency gains.
Identify Training Gaps
See which questions your AI couldn't answer and prioritize training updates to improve coverage.
Track Customer Trends
Discover what customers ask most to inform product decisions, FAQ updates, and content strategy.
Plan Comparison
| Feature | Basic | Plus | Pro | Enterprise |
|---|---|---|---|---|
| Real-time Dashboard | ||||
| Message Usage Tracking | ||||
| Training Data Usage | ||||
| Total Chats Tracking | ||||
| Lead Capture Analytics | — | — | ||
| Most Asked Questions | — | — | ||
| Unanswered Questions | — | — | ||
| Time Saved Calculations | — | — | ||
| Cost Savings Reports | — | — | ||
| AI Actions Analytics | — | — | ||
| AI Resolution Rate | — | — | ||
| Knowledge Coverage | — | — | ||
| Custom Date Ranges | — | — | ||
| Monthly ROI Email Reports | — | — |
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Insights
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Ready to See Your AI Agent's ROI?
Get real-time analytics and automated monthly reports that prove your investment. No spreadsheets required.