Analytics & ROI
Know Exactly What Your AI Agent Delivers
Real-time metrics, automated monthly reports, and ROI calculations that prove your investment. Track 15+ performance indicators without lifting a finger.
15+ metrics tracked automatically
Real-Time Dashboard
Every Metric at Your Fingertips
Track performance, ROI, and customer insights in real-time. Filter by date range and AI Agent.
Messages Usage
2,847 / 5,000
vs. Previous Period
+18.2%Leads Captured
153
42 from AI Actions
+24.5%AI Resolution Rate
94%
vs. Previous Period
+5.2%Time Saved
127 hrs
vs. Previous Period
+31.4%Cost Savings
$3,810
vs. Previous Period
+31.4%Knowledge Coverage
89%
vs. Previous Period
+3.1%Most Asked Questions
1
What are your business hours?
472
Do you offer free shipping?
383
How do I track my order?
314
What's your return policy?
285
Can I speak to a human?
22Unanswered Questions
1
Do you have a student discount?
82
Can I pay with cryptocurrency?
53
What's the warranty on refurbished items?
4Monthly ROI Reports
Automated Reports Delivered to Your Inbox
No manual work required. Every month, receive a comprehensive report showing your AI Agent's performance, savings, and areas for improvement.
Performance Metrics
Messages, chats, resolution rates, and engagement trends
ROI Calculations
Time saved, cost savings, and efficiency gains
Question Insights
Most asked questions and knowledge gaps to address
Month-over-Month Trends
Track improvement and identify growth areas
Available on Pro and Enterprise plans. Reports sent during the first week of each month.
Monthly Report
January 2026 ROI Summary
Messages Handled
10,754
Resolution Rate
98%
Time Saved
66+ days
Cost Savings
$47,880
Top Questions This Month
1. What are your business hours?
2. How do I track my order?
3. What's your return policy?
Delivered automatically every month
Use Cases
Analytics That Drive Action
Turn data into decisions. Here's how businesses use ChatSpark analytics.
Prove Value to Stakeholders
Share automated monthly reports with leadership showing concrete ROI, cost savings, and efficiency gains.
Identify Training Gaps
See which questions your AI couldn't answer and prioritize training updates to improve coverage.
Track Customer Trends
Discover what customers ask most to inform product decisions, FAQ updates, and content strategy.
Plan Comparison
Analytics Features by Plan
| Feature | Basic | Plus | Pro | Enterprise |
|---|---|---|---|---|
| Real-time Dashboard | ||||
| Message Usage Tracking | ||||
| Training Data Usage | ||||
| Total Chats Tracking | ||||
| Daily Activity Overview | — | |||
| Lead Capture Analytics | — | |||
| Most Asked Questions | — | |||
| Unanswered Questions | — | |||
| Time Saved Calculations | — | |||
| Cost Savings Reports | — | |||
| AI Resolution Rate | — | |||
| Knowledge Coverage | — | |||
| Custom Date Ranges | — | |||
| AI Actions Analytics | — | — | ||
| Monthly ROI Email Reports | — | — |
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Insights
Frequently Asked Questions
Need help with something else? Our Help Center is available 24/7, chat with us.
Ready to See Your AI Agent's ROI?
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