Privacy Policy

1. Company Details

ChatSpark is a service provided by Contempo Creative Inc., located in San Diego, CA. For any questions or concerns related to privacy or our handling of your personal data, please contact us.

2. Information Collection

During the registration process, we collect certain personal data from you, including your name, email address, and IP address. The primary reason for collecting this data is to facilitate account creation.

3. Information Use

The personal data we collect is used to personalize your user experience on ChatSpark and for email marketing purposes. We value your privacy and never share your information with third parties.

4. Data Storage and Security

All personal data stored by ChatSpark is hosted within secure data centers. We employ advanced encryption and security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

5. User Rights

As a user of ChatSpark, you have the right to:

  • Rectify any incorrect or incomplete data.
  • Request the deletion of your personal data from our records.

To exercise any of these rights, please contact us.

6. Cookies and Tracking

We utilize cookies on ChatSpark to improve our service's functionality. Specifically, these cookies are used for analytics purposes, helping us understand how users interact with our platform, and for authentication, ensuring that your sessions on our site are secure.

7. Policy Changes

We may update our privacy policy from time to time. When we make significant changes, we will notify you through the email address associated with your ChatSpark account or through an announcement on our platform. It's essential to periodically review our privacy policy to stay informed about our data practices.

8. Dispute Resolution

In the event of any dispute arising out of or in connection with the use of ChatSpark, including any issues related to our privacy practices, users can contact us directly. We will work diligently to address and resolve any concerns.

9. Data Retention and Removal

If you wish to cancel your account and have your personal data removed from our system, please contact us. Upon receiving your request, we will process the cancellation and data removal within 30 days. Personal data will be retained for a maximum of 6 months for legal and administrative purposes, after which it will be securely deleted.

10. Third-Party Sharing and Processing

We may share your personal data with trusted third-party service providers to facilitate our services (e.g., payment processors, hosting providers). These third parties are obligated to protect your information and only use it for the services they provide to us. We do not sell your personal data to third parties.

11. Consent and Preferences

By using our services, you consent to our privacy policy. You can manage your preferences and opt-out of certain data collection practices through your account settings. For marketing communications, you can unsubscribe at any time using the link provided in the emails.