Slack Channel
AI-Powered Support in Your Slack Workspace
Deploy a ChatSpark AI Agent to Slack. Answer employee questions, handle IT requests, and streamline onboarding — all trained on your company data, inside the tool your team already uses every day.
- Instant Slack Responses, 24/7
- Trained on Your Company Data
- 95+ Languages, Zero Extra Setup
Agent Created
Your AI Agent is live on Slack
How It Works
Create, Train, and Deploy
Upload your company docs, configure actions, choose Slack, and go live.
- Train on company docs, website, and policies
- Enable AI Actions like ticket creation and escalation
- Deploy to Slack with one click
See How Your AI Agent Responds
Real scenarios your Slack team ask every day — handled instantly by ChatSpark.
PTO Policy
"How many vacation days do I have left this year?"
Based on our PTO policy, full-time employees receive 15 days annually. You can check your remaining balance in the HR portal under My Time Off. Want me to send you the direct link?
IT Help Desk
"My VPN keeps disconnecting. I've tried restarting it twice."
Try clearing your VPN cache: go to Settings > Network > Clear VPN Data, then reconnect. If it still drops, it might be a certificate issue — I can create an IT ticket for you right now.
Onboarding Question
"I'm new here. Where do I find the employee handbook and benefits info?"
Welcome aboard! The employee handbook is in the #onboarding channel pinned docs, and benefits info is at hr.company.com/benefits. I can also answer specific questions about our policies — just ask!
Internal Knowledge Base
Give your team instant access to company knowledge. ChatSpark answers employee questions about policies, procedures, and more — right in Slack.
Get Started FreeCustomer Support Channel
Create dedicated Slack channels for customer support. ChatSpark handles incoming inquiries and escalates to team members when needed.
Get Started FreeWorkflow Integration
Connect ChatSpark to your existing Slack workflows. Trigger automations, update systems, and keep your team informed — all through natural conversation.
Get Started FreeCustomer support and internal support. Both in Slack.
ChatSpark on Slack serves two different audiences. Customer-facing channels can automate inbound support. Internal channels give employees instant access to company knowledge, HR policies, and IT help — all through the same AI Agent.
Customer-Facing Support
ExternalDedicated Slack channels for inbound customer support. Your AI Agent handles questions, looks up order or account information through AI Actions, and escalates to your team when needed.
Handles product and account questions automatically
AI Actions connect to your CRM and support tools
Escalates to agents via AI Inbox when needed
Internal Employee Support
InternalTrain your AI Agent on company policies, HR handbooks, IT documentation, and internal processes. Every employee gets instant answers — without interrupting the right person every time.
HR policies, benefits, and onboarding questions
IT troubleshooting and software guides
Processes, procedures, and internal documentation
Enterprise Feature
AI CoPilot takes internal support further.
Slack gives employees AI answers in one channel. ChatSpark CoPilot gives every employee an AI assistant that works everywhere — inside Gmail, Zendesk, Intercom, or any web app they already use.
CoPilot and your Slack AI Agent share the same training instance. Train your company knowledge once. Both immediately benefit.
Slack AI Agent
Any planAnswers employee questions in Slack. Available 24/7. Trained on your company content.
AI CoPilot
EnterpriseBrowser extension that works inside Gmail, Zendesk, Intercom, and every web app your team uses.
Shared knowledge base
IncludedTrain once. Both Slack and CoPilot draw from the same knowledge instance — keeping answers consistent.
Try ChatSpark on Slack. Start in Minutes.
Create your AI Agent, train it on your company data, and deploy to Slack today.
Insights
Frequently Asked Questions
Need help? Ask our AI anything, anytime. Chat with us.