Why ChatSpark — ChatSpark

Pricing

Platform

Solutions

Resources

AI Native Customer Experience Platform

Six Products. One Platform. One Login.

ChatSpark connects AI Agents, AI Inbox, AI Operator, CoPilot, Agent Intelligence, and Customer Experience Lab into one platform that handles customer conversations, supports your team, measures performance, governs every AI deployment, and improves your entire operation.

How the Platform Works

One conversation. Four layers of AI. One connected result.

Every customer interaction moves through the platform as one connected sequence. AI handles what it can. Your team handles what needs them. Every action is triggered. Every outcome is measured.

Discover

AI meets the customer

An AI Agent trained on your content answers questions across your website, WhatsApp, Instagram, and more. It understands your business. It detects intent. It captures context.

Engage

AI acts on the conversation

When the AI can help, it does. It looks up orders, books appointments, creates tickets, and triggers actions across 140+ platforms. No middleware. No separate automation layer.

Assist

AI prepares the handoff

When a person is needed, AI Inbox creates an Assist — summary prepared, customer details extracted, suggested reply ready. Your team picks up exactly where the AI left off.

Optimize

The platform improves

Every conversation is measured. Agent Intelligence surfaces gaps. Training Suggestions draft improvements. AI Operator identifies patterns. The platform gets better — continuously.

AI at every level of your organization

AI Agents

Customers interact with AI

Learn more

AI Inbox

Teams manage conversations with AI assistance

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AI Operator

AI recommends and performs operational work

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AI CoPilot

Enterprise

Employees are augmented by AI

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CX Lab

Enterprise

Every AI change is validated and governed before production

Learn more

Connected System

How one conversation touches every layer

A customer sends a message. Here is everything that happens in the platform before anyone on your team reads a word.

Channel

Website

Channel

Instagram, Messenger, Telegram, Slack

Primary Resolution Layer

AI Agent

Trained on your content. Understands context. Resolves 80%+ of conversations automatically.

Action Layer

AI Actions

140+ native connections. The AI looks up records, creates tickets, books appointments, and processes transactions mid-conversation.

Salesforce, HubSpot, Shopify, Stripe, Zendesk, and 35+ more

Human Escalation Layer

AI Inbox

When the AI cannot resolve, it prepares the handoff. Your team receives a summary, suggested reply, and full context. No catching up.

CoPilot extends this layer to every employee

Intelligence Layer

Agent Intelligence

CX scores and topic clusters

Training Suggestions

Gaps drafted automatically

AI Operator

Operational recommendations

Analytics

Resolution rate and ROI

Every conversation improves the next one. The platform gets better automatically.

26 Reasons to Choose ChatSpark

Every detail built to deliver results

One platform. Every conversation. Real results. See exactly why businesses choose ChatSpark.

Getting Started

Up and Running Before Your Next Meeting

< 5 min

Live in 5 Minutes. No Code Required.

Paste your URL, add a snippet, done. No developers, no IT tickets, no setup calls required.

Read the setup guide

$19/mo

Starts at $19 Per Month.

Real AI customer service does not require a large budget. ChatSpark starts at $19/month and scales only when you need it to.

See all plans

Train From Your Website, Files, or Past Conversations.

ChatSpark learns from what you already have. URLs, PDFs, helpdesk history, docs. No manual data entry needed.

Explore training sources

Your Agent Gets Smarter Every Week.

Every unanswered question becomes a training suggestion. ChatSpark surfaces gaps and helps you close them in one click.

See how it works

Performance

Numbers That Make the Case

80%+ resolution

80% of Questions. Handled Automatically.

ChatSpark resolves the vast majority of customer inquiries without your team getting involved. Consistently.

< 2s response

Responses in Under 2 Seconds. Every Time.

No hold music. No wait times. Customers get answers the moment they ask.

95+ Languages. Zero Extra Setup.

ChatSpark detects the customer's language and responds in kind. No translation plugins, no extra configuration.

Learn about multilingual

6 Channels. One Agent. Always On.

Deploy once. Serve customers on website, Instagram, Facebook, WhatsApp, Telegram, and Slack from a single trained agent.

Explore channels

Actions and Integrations

Your Agent Does the Work. Not Just the Talking.

140+ AI Actions Across 40+ Platforms.

Book appointments. Check order status. Create tickets. Process refunds. All through natural conversation.

See all AI Actions

Connects to the Tools You Already Use.

HubSpot, Salesforce, Shopify, Stripe, Zendesk, Calendly, Jira, Notion and more. ChatSpark plugs into your existing stack.

Browse integrations

Build Custom Actions via API.

Need something specific to your stack? The open API lets your team connect ChatSpark to any internal system or workflow.

View API docs

Captures and Routes Leads Automatically.

ChatSpark identifies intent, collects contact details, and sends qualified leads to your CRM without anyone lifting a finger.

Explore lead capture

Tracks Resolution Rates and Real Cost Savings.

See exactly how much time and money your agent is saving. Live data, per agent, per channel.

See analytics

The Complete Suite

Six Products. One Platform. One Login.

AI Agents. Your Frontline, Trained on Your Business.

Deploy AI agents trained on your content. Accurate answers, consistent voice, available 24/7 across every channel.

Explore AI Agents

AI Inbox. Human Escalation Done Right.

When a conversation needs a human, AI Inbox prepares the summary, customer context, and a suggested reply before your team opens it.

Explore AI Inbox

CoPilot. AI Inside Every App Your Team Uses.

A browser sidebar that works inside Gmail, Zendesk, HubSpot, and more. AI-assisted replies without switching tabs.

Explore CoPilot

AI Operator. Run Your Operation in Plain Language.

Review performance, approve training updates, and trigger automations just by asking. No dashboards or config files needed.

Explore AI Operator

Agent Intelligence. Every Conversation Scored.

CX scoring, topic clustering, and coaching alerts built in. Know exactly what your agent is getting right and where it needs work.

Explore Agent Intelligence

Enterprise

Customer Experience Lab. Ship AI Changes With Confidence.

Version every agent configuration, run tiered simulations against 16 built-in personas, score results across 7 categories, and require approval before any change reaches production.

Explore CX Lab

Trust and Security

Enterprise-Grade from Day One.

GDPR Compliant. Encrypted at Rest and in Transit.

Enterprise-grade security built in from the start. Your customer data stays protected. Your business stays compliant.

View security details

Per-Account Data Isolation.

Your training data and conversations are never shared or used to train models outside your account. Full stop.

Learn about data privacy

$1,097% ROI

Proven ROI. $47,880 Saved in 4 Months.

One enterprise customer turned a $4k spend into $47,880 in savings in just four months. That is a 1,097% return.

Enterprise Customer

“ChatSpark has been managing two of our largest product lines over the past year. It currently handles an average of 1,831 chats per month without any human intervention. Since implementing it on our website, we‘ve realized measurable savings of $119,225.”

Lorri G.

Customer Service & Technical Support Manager, ITW

Continuous Evolution

A platform that gets better every month.

Training Suggestions

After every conversation, ChatSpark identifies gaps in your AI Agent's knowledge and drafts suggested improvements. You review and approve. The platform learns.

See Training Suggestions

Agent Intelligence

Per-agent health scores, topic clusters with CX scoring, coverage gap detection, and proactive advice. All surfaced automatically without manual analysis.

See Agent Intelligence

AI Operator

Ongoing operational monitoring and recommendations delivered in plain language. Ask Operator to analyze your performance, tune your agent, or surface what needs attention.

See AI Operator

Built-in Improvement Loop

ChatSpark is not software you configure once and forget. Every interaction feeds the platform's understanding of your business. Every platform update makes the whole system more capable.

See What AI Thinks

Ask Your Favorite AI About ChatSpark

Don't take our word for it. Ask an AI you already trust.

Ask ChatGPT Ask Claude Ask Perplexity Ask Gemini

Each link opens a new tab with the question pre-filled.

Ready to See What ChatSpark Can Do?

Start in minutes. No coding. No waiting. Real AI customer service that runs on autopilot, 24/7.