Enterprise
Deploy conversational AI that resolves 98% of customer inquiries instantly. Enterprise-grade security, native integrations with your existing systems, and measurable results from day one.
A global construction products leader deployed ChatSpark on one of their flagship brands.
Here's what happened in just 4 months:
Proven enterprise results. Out-of-the-box ROI.
Prove the Value
Enterprise stakeholders need data. ChatSpark delivers comprehensive analytics and automated ROI reports that prove value to leadership.
Real-Time Dashboard
15+ metrics including messages handled, resolution rate, cost savings, and time saved — all in your dashboard.
Monthly ROI Reports
Automated email reports showing exact cost savings, agent time saved, and business impact delivered to stakeholders.
Performance Tracking
Track AI resolution rate, knowledge coverage, lead capture, and conversation trends over time.
Native AI Actions
AI Actions integrate directly with your existing infrastructure. No custom development required.
Support & Ticketing
20 actions
Create tickets, escalate to agents, and manage customer inquiries at scale
Zendesk
Freshdesk
Intercom
HappyFox
CRM Systems
8 actions
Sync leads, update contacts, and manage deals automatically
Salesforce
HubSpot
E-commerce
15 actions
Order lookups, inventory checks, and product information
Shopify
BigCommerce
WooCommerce
Payments
6 actions
Payment status, invoice lookups, and refund processing
Stripe
PayPal
Enterprise-Grade Security
ChatSpark meets the security and compliance standards your enterprise demands.
Enterprise-Grade Security
Built with enterprise security standards in mind. Regular security audits and penetration testing.
Data Encryption
All data encrypted at rest and in transit using industry-standard AES-256 encryption.
Enterprise Infrastructure
Hosted on secure, scalable cloud infrastructure with 99.9% uptime SLA.
GDPR Compliant
Full compliance with GDPR and other data privacy regulations.
See It In Action
Here is how ChatSpark handles complex enterprise inquiries with intelligent AI Actions.
Support Escalation
"I need to speak to someone about my enterprise contract renewal."
I have created ticket #8421 and flagged it as high-priority for your account manager. Sarah will reach out within 2 hours. Is there anything else I can help with?
Order Management
"Can you check the status of our bulk order PO-2024-5892?"
Your order PO-2024-5892 shipped yesterday via freight. 450 of 500 units delivered to your Atlanta warehouse. Remaining 50 units arriving tomorrow by 2pm.
CRM Update
"Update our account to reflect the new 500-seat license."
Done! I have updated your Salesforce account to reflect 500 seats on the Enterprise plan. Your account manager has been notified of the upgrade.
Multi-language
"Necesito ayuda con mi factura del mes pasado."
He encontrado su factura de enero por $4,250. El pago fue procesado el 15 de enero. Le envío una copia por correo electrónico ahora mismo.
Enterprise Capabilities
Everything you need to deploy AI-powered customer service across your organization.
Unlimited AI Actions
No limits on AI Actions. Connect to as many integrations as your business needs with full webhook support.
Unlimited Team Members
Add unlimited team members with customizable roles including Admin, Analyst, and Developer.
Role-Based Access Control
Granular permissions for team members controlling access to agents, actions, analytics, and settings.
90-Day Audit Logs
Complete activity logs for team actions, security events, and compliance reporting.
Omnichannel Deployment
Deploy across website, WhatsApp, Instagram, Facebook Messenger, Telegram, and Slack.
Enterprise-Grade Security
SOC 2 Type II compliance, data encryption at rest and in transit, and secure cloud infrastructure.
Monthly ROI Reports
Automated email reports showing cost savings, time saved, and ROI delivered straight to stakeholders.
Custom Contracts & SLAs
Flexible contract terms, custom SLAs, and dedicated support agreements tailored to your needs.
Priority Support
Dedicated account manager, priority response times, and direct access to our enterprise team.
Bespoke Limits
Custom message limits, agents, and training pages tailored to your enterprise requirements.
Ready to See Enterprise Results?
Join the enterprises already saving thousands with ChatSpark. See how AI agents can transform your customer service operations.
Insights
Need help with something else? Our Help Center is available 24/7, chat with us.