Security at ChatSpark
Your data protection is fundamental to everything we build. From encryption to access controls, here is how we keep your business secure.
AES-256 Encryption
Privacy Controls
SOC 2 Infrastructure
Your Data is Encrypted, Isolated, and Under Your Control
AES-256 Encryption
Sensitive integration credentials use AES-256 encryption at rest. Data in transit is protected using HTTPS and TLS.
Training Data Isolation
Your training data is never used to train models for other customers. Your data stays your data, with account access controls protecting its use.
Data Portability
Request an export or deletion of your account data. The Privacy Policy explains request processing and limited retention exceptions.
Purpose-Specific Use
Customer data is processed to provide the ChatSpark service. Trusted service providers assist with delivery under the Privacy Policy. We do not sell your personal data.
Enterprise-Grade Infrastructure with Built-In Protections
Secure Cloud Infrastructure
Built on DigitalOcean and AWS. enterprise-grade cloud platforms with SOC 2 and ISO 27001 certifications.
Network Protection
Enterprise-grade firewalls and DDoS protection safeguard against external threats, ensuring continuous availability and data integrity.
AI Safety Protocols
Strict operational boundaries ensure our AI operates within defined parameters, protecting your business from unexpected behaviors.
Protect Your Account with Multi-Layered Security Controls
Two-Factor Authentication
Add an extra layer of security with 2FA using authenticator apps like Google Authenticator or Authy. Includes backup codes for account recovery.
Session Management
View all active login sessions across devices, identify suspicious access, and terminate sessions remotely for complete account control.
Strong Password Policies
Enforced password complexity requirements, password history tracking, and automatic account lockout after failed attempts.
Enterprise Controls for Audit, Access, and Compliance
Audit Logging
Comprehensive 90-day activity logs across 14+ event categories including authentication, team changes, and configuration updates. Export logs for compliance reporting.
Role-Based Access Control
Granular permissions with Admin, Analyst, and Developer roles. Control exactly what each team member can access and modify.
SOC 2 Type II
ChatSpark is working toward SOC 2 Type II certification. Infrastructure certifications do not certify ChatSpark itself.
Insights
Frequently Asked Questions
Need help? Ask our AI anything, anytime. Chat with us.