Your data protection is fundamental to everything we build. From encryption to access controls, here is how we keep your business secure.
AES-256 Encryption
GDPR Compliant
SOC 2 Infrastructure
Data Protection
AES-256 Encryption
All data is encrypted at rest and in transit using AES-256 encryption and TLS 1.3 protocols, ensuring your information remains secure at every stage.
Training Data Isolation
Your training data is never used to train models for other customers. Your data stays your data,completely isolated and protected.
Data Portability
Export your data anytime. Delete your account and all associated data on request. You maintain full control over your information.
Purpose-Specific Use
Customer data is used solely to train and improve your AI agents. We never sell, share, or use your data for any other purpose.
Infrastructure
Secure Cloud Infrastructure
Built on DigitalOcean and AWS — enterprise-grade cloud platforms with SOC 2 and ISO 27001 certifications.
Network Protection
Enterprise-grade firewalls and DDoS protection safeguard against external threats, ensuring continuous availability and data integrity.
AI Safety Protocols
Strict operational boundaries ensure our AI operates within defined parameters, protecting your business from unexpected behaviors.
Account Security
Two-Factor Authentication
Add an extra layer of security with 2FA using authenticator apps like Google Authenticator or Authy. Includes backup codes for account recovery.
Session Management
View all active login sessions across devices, identify suspicious access, and terminate sessions remotely for complete account control.
Strong Password Policies
Enforced password complexity requirements, password history tracking, and automatic account lockout after failed attempts.
Governance & Compliance
Audit Logging
Comprehensive 90-day activity logs across 14+ event categories including authentication, team changes, and configuration updates. Export logs for compliance reporting.
Role-Based Access Control
Granular permissions with Admin, Analyst, and Developer roles. Control exactly what each team member can access and modify.
SOC 2 Type II
ChatSpark is actively working toward SOC 2 Type II certification, demonstrating our commitment to maintaining high standards of data security and operational excellence.
Insights
Need help with something else? Our Help Center is available 24/7, chat with us.