Chatspark

Defining how businesses power customer conversations

ChatSpark is the conversational AI platform that businesses trust to deliver instant, accurate, on-brand customer engagement across every channel.

80%+

Avg. Resolution Rate

60+

AI Actions

18

Platform Integrations

95+

Languages Supported

Our Story

Why ChatSpark exists

The way businesses handle customer conversations is fundamentally broken. Support teams drown in repetitive questions. Leads go cold waiting for responses. The available tools either frustrate customers with scripted answers or require months of implementation and six-figure budgets. The industry settled for good enough. Customers never did.

The era of scripted, robotic support is over. What comes next is intelligent, real-time conversations that understand intent, evaluate context, and represent your brand as well as your best team member. Every business deserves this level of AI infrastructure. That conviction is why we built ChatSpark.

ChatSpark powers production deployments across multiple industries with a proprietary AI engine, 60+ AI Actions across 18 platforms, omnichannel deployment across six channels in 95+ languages, and enterprise-grade security from the ground up. It drives your customer conversations and proves its ROI from day one.

Customer conversations are becoming the primary interface between businesses and their customers. ChatSpark is building and deploying the AI infrastructure powering that shift across industries today, scaling with the businesses defining tomorrow.

What We Built

The complete conversational AI platform

ChatSpark is a complete conversational AI infrastructure. Purpose-built for businesses that demand results.

AI Engine

Intelligence built from the ground up

Our 4-step AI engine uses multi-pass retrieval, semantic matching, and proprietary reranking with 10+ scoring signals. This is purpose-built architecture that deepens in precision with every training cycle. Customers achieve 80%+ resolution rates because the engine is engineered for accuracy at scale.

Integrations

60+ actions that execute real work

ChatSpark agents answer questions, check orders, book appointments, create support tickets, process payments, and update CRM records across 18 platforms including Shopify, Zendesk, Salesforce, Stripe, and HubSpot.

Omnichannel

Your brand, on every channel

Deploy dedicated AI Agents across six channels. Each agent is purpose-built for its platform with its own training data, delivering consistent, on-brand responses on website, Instagram, Facebook Messenger, WhatsApp, Telegram, and Slack. 95+ languages supported automatically.

Enterprise Security

Built for compliance from day one

AES-256 encryption, GDPR compliance, role-based access control, 90-day audit logs, two-factor authentication, and SOC 2 infrastructure. Full governance controls, data isolation, and compliance posture designed for regulated industries and enterprise risk requirements.

Platform Reach

Built for every industry

Designed for complex, regulated, and high-volume businesses.

Real Estate

Construction

Professional Services

SaaS

Ecommerce

+ More

Enterprise Deployment Snapshot

Real results from a real deployment

A global construction products leader deployed ChatSpark on a flagship brand. In 4 months, the platform delivered:

10,754

Messages Handled

153

New Leads Captured

98%

AI Resolution Rate

66+

Days Agent Time Saved

$47,880

Cost Savings

Deployed across enterprise brands and expanding into new industries.

We believe every business deserves enterprise-grade AI support. Without the enterprise complexity.

Our Principles

What drives every decision

Accuracy over volume

We measure success by resolution rates. Every architectural decision optimizes for giving customers the right answer, accurately and consistently.

Platform, not point solution

We build infrastructure that grows with your business. ChatSpark is the foundation of how your customers get help.

Measurable impact

Every plan includes analytics that show exactly how much time, money, and effort ChatSpark saves. Measurable ROI is built into the platform from day one.

Accessible by design

Enterprise power with consumer-grade simplicity. Any business can deploy world-class AI support in minutes.

Leadership

Built by operators and engineers

Our team brings decades of experience building, scaling, and selling technology products across multiple industries. We built ChatSpark because we understand what businesses actually need from AI.

Chris Robinson

Chris Robinson

Founder / CEO

Founder of ChatSpark and Contempo Creative. Product-led entrepreneur building scalable SaaS platforms since 2005, with a track record of launching and growing technology used by thousands of businesses.

Dee-Dee Marcoux

Dee-Dee Marcoux

COO

Leads operations, partnerships, and company growth strategy at ChatSpark. Oversees execution across product, sales, and customer success to ensure scalable, high-performance delivery.

Pete Ploss

Pete Ploss

Enterprise Account Director

Leads enterprise partnerships and large-scale deployments, working directly with brands to implement AI-driven customer service automation across complex environments.

Conversational AI is becoming the primary interface between businesses and customers. The infrastructure behind those conversations will define the next decade of customer engagement. ChatSpark is building that infrastructure.

AES-256 Encryption

GDPR Compliant

SOC 2 Infrastructure

See what ChatSpark can do for your business

Start your free trial, explore the platform, or talk to our team about the right solution for you.