AI Actions
Turn Conversations Into Real Results
Your AI agent doesn't just answer questions — it takes action. Look up orders, book appointments, create tickets, process payments, and more. All through natural conversation.
140+ actions across 40+ platforms
Get Order Status
Look up order status and tracking information
Example trigger:
"where is my order"
Track Shipment
Get tracking information for shipped orders
Example trigger:
"track my package"
Get Product Info
Get product details, pricing, and availability
Example trigger:
"tell me about this product"
Check Inventory
Check product inventory and stock levels
Example trigger:
"is it in stock"
Get Customer Orders
Get all orders for a customer
Example trigger:
"show my order history"
Get Order Status
Look up order status and tracking information
Example trigger:
"where is my order"
Track Shipment
Get tracking information for shipped orders
Example trigger:
"track my package"
Get Product Info
Get product details, pricing, and availability
Example trigger:
"how much is this"
Check Inventory
Check product inventory and stock levels
Example trigger:
"do you have this in stock"
Get Customer Orders
Get all orders for a customer
Example trigger:
"my past orders"
Get Order Status
Look up order status and tracking information
Example trigger:
"order status please"
Track Shipment
Get tracking information for shipped orders
Example trigger:
"where is my shipment"
Get Product Info
Get product details, pricing, and availability
Example trigger:
"product information"
Check Inventory
Check product inventory and stock levels
Example trigger:
"availability check"
Get Customer Orders
Get all orders for a customer
Example trigger:
"show all my orders"
Create Ticket
Create a new support ticket
Example trigger:
"I need to talk to someone"
Get Ticket Status
Check status of an existing ticket
Example trigger:
"check my ticket status"
Update Ticket
Add a comment or update to an existing ticket
Example trigger:
"add to my ticket"
Search Knowledge Base
Search the help center for articles
Example trigger:
"find help article"
Live Agent Handoff
Transfer to a live support agent
Example trigger:
"speak to a human"
Create Ticket
Create a new support ticket
Example trigger:
"open a support case"
Get Ticket Status
Check status of an existing ticket
Example trigger:
"ticket update"
Update Ticket
Add a comment to an existing ticket
Example trigger:
"update my case"
Search Knowledge Base
Search the knowledge base for articles
Example trigger:
"how do I"
Live Agent Handoff
Transfer to a live support agent
Example trigger:
"real person please"
Get Order Status
Look up order status and tracking information
Example trigger:
"where is my order"
Track Shipment
Get tracking information for shipped orders
Example trigger:
"track my package"
Get Product Info
Get product details, pricing, and availability
Example trigger:
"tell me about this product"
Check Inventory
Check product inventory and stock levels
Example trigger:
"is it in stock"
Get Customer Orders
Get all orders for a customer
Example trigger:
"show my order history"
Get Order Status
Look up order status and tracking information
Example trigger:
"where is my order"
Track Shipment
Get tracking information for shipped orders
Example trigger:
"track my package"
Get Product Info
Get product details, pricing, and availability
Example trigger:
"how much is this"
Check Inventory
Check product inventory and stock levels
Example trigger:
"do you have this in stock"
Get Customer Orders
Get all orders for a customer
Example trigger:
"my past orders"
Get Order Status
Look up order status and tracking information
Example trigger:
"order status please"
Track Shipment
Get tracking information for shipped orders
Example trigger:
"where is my shipment"
Get Product Info
Get product details, pricing, and availability
Example trigger:
"product information"
Check Inventory
Check product inventory and stock levels
Example trigger:
"availability check"
Get Customer Orders
Get all orders for a customer
Example trigger:
"show all my orders"
Create Ticket
Create a new support ticket
Example trigger:
"I need to talk to someone"
Get Ticket Status
Check status of an existing ticket
Example trigger:
"check my ticket status"
Update Ticket
Add a comment or update to an existing ticket
Example trigger:
"add to my ticket"
Search Knowledge Base
Search the help center for articles
Example trigger:
"find help article"
Live Agent Handoff
Transfer to a live support agent
Example trigger:
"speak to a human"
Create Ticket
Create a new support ticket
Example trigger:
"open a support case"
Get Ticket Status
Check status of an existing ticket
Example trigger:
"ticket update"
Update Ticket
Add a comment to an existing ticket
Example trigger:
"update my case"
Search Knowledge Base
Search the knowledge base for articles
Example trigger:
"how do I"
Live Agent Handoff
Transfer to a live support agent
Example trigger:
"real person please"
Live Agent Handoff
Transfer to a live Freshchat agent
Example trigger:
"connect me to support"
Create Conversation
Start a new Freshchat conversation
Example trigger:
"start live chat"
Create Ticket
Create a new support ticket
Example trigger:
"create a ticket"
Get Ticket Status
Check status of an existing ticket
Example trigger:
"my ticket status"
Live Agent Handoff
Transfer to a live Intercom agent
Example trigger:
"talk to agent"
Get Charge Info
Look up payment or charge details
Example trigger:
"check my payment"
Get Subscription Info
Get subscription status and details
Example trigger:
"my subscription status"
Process Refund
Initiate a refund for a charge
Example trigger:
"I need a refund"
Get Transaction Info
Look up transaction details
Example trigger:
"PayPal transaction status"
Get Invoice Status
Check invoice payment status
Example trigger:
"invoice payment status"
Get Refund Status
Check status of a refund
Example trigger:
"refund status"
Create Case
Create a new Salesforce case
Example trigger:
"open a case"
Get Case Status
Check status of a case
Example trigger:
"case status"
Create Contact
Create a new contact record
Example trigger:
"add me as a contact"
Create Lead
Create a new lead record
Example trigger:
"interested in learning more"
Create Contact
Create a new HubSpot contact
Example trigger:
"sign me up"
Create Deal
Create a new deal record
Example trigger:
"start a deal"
Get Contact Info
Look up contact information
Example trigger:
"my account info"
Update Contact
Update contact properties
Example trigger:
"update my info"
Book Appointment
Full appointment booking with services and staff
Example trigger:
"I want to book an appointment"
Book Meeting
Schedule a meeting with event types
Example trigger:
"schedule a call"
Book Meeting
Schedule directly on Google Calendar with Meet link
Example trigger:
"book a meeting with you"
Check Availability
Query calendar availability for a date range
Example trigger:
"when are you available"
Search Listings
Real-time MLS listing search
Example trigger:
"show me homes for sale"
Create Lead
Create a new real estate lead
Example trigger:
"I want to buy a house"
Get Contact
Look up contact information
Example trigger:
"my agent info"
Live Agent Handoff
Transfer to a live Freshchat agent
Example trigger:
"connect me to support"
Create Conversation
Start a new Freshchat conversation
Example trigger:
"start live chat"
Create Ticket
Create a new support ticket
Example trigger:
"create a ticket"
Get Ticket Status
Check status of an existing ticket
Example trigger:
"my ticket status"
Live Agent Handoff
Transfer to a live Intercom agent
Example trigger:
"talk to agent"
Get Charge Info
Look up payment or charge details
Example trigger:
"check my payment"
Get Subscription Info
Get subscription status and details
Example trigger:
"my subscription status"
Process Refund
Initiate a refund for a charge
Example trigger:
"I need a refund"
Get Transaction Info
Look up transaction details
Example trigger:
"PayPal transaction status"
Get Invoice Status
Check invoice payment status
Example trigger:
"invoice payment status"
Get Refund Status
Check status of a refund
Example trigger:
"refund status"
Create Case
Create a new Salesforce case
Example trigger:
"open a case"
Get Case Status
Check status of a case
Example trigger:
"case status"
Create Contact
Create a new contact record
Example trigger:
"add me as a contact"
Create Lead
Create a new lead record
Example trigger:
"interested in learning more"
Create Contact
Create a new HubSpot contact
Example trigger:
"sign me up"
Create Deal
Create a new deal record
Example trigger:
"start a deal"
Get Contact Info
Look up contact information
Example trigger:
"my account info"
Update Contact
Update contact properties
Example trigger:
"update my info"
Book Appointment
Full appointment booking with services and staff
Example trigger:
"I want to book an appointment"
Book Meeting
Schedule a meeting with event types
Example trigger:
"schedule a call"
Book Meeting
Schedule directly on Google Calendar with Meet link
Example trigger:
"book a meeting with you"
Check Availability
Query calendar availability for a date range
Example trigger:
"when are you available"
Search Listings
Real-time MLS listing search
Example trigger:
"show me homes for sale"
Create Lead
Create a new real estate lead
Example trigger:
"I want to buy a house"
Get Contact
Look up contact information
Example trigger:
"my agent info"
Supported Platforms
Connect to the Tools You Already Use
AI Actions integrates with leading platforms across e-commerce, support, payments, CRM, and more.
E-commerce
15 actions
Order status, tracking, inventory, and product info
Shopify
WooCommerce
BigCommerce
Support & Messaging
20 actions
Tickets, knowledge base, live handoff, and chat
Zendesk
Freshdesk
Freshchat
Intercom
Payments
6 actions
Payment status, invoices, and refunds
Stripe
PayPal
CRM
20 actions
Contacts, leads, deals, and cases
Salesforce
HubSpot
Pipedrive
Zoho CRM
Close
Copper
Dynamics 365
Booking
6 actions
Appointments and meeting scheduling
Square
Calendly
Google Calendar
Real Estate
3 actions
MLS listings and lead management
CT IDX Pro+
Follow Up Boss
Internal Tools
16 actions
Docs, wikis, knowledge bases, and file storage
Notion
Confluence
Google Drive
SharePoint
Project Management
20 actions
Issues, tasks, sprints, and workflows
Jira
Linear
Asana
Monday.com
Finance
12 actions
Invoices, expenses, and accounting
QuickBooks
Xero
NetSuite
HR & People
12 actions
Employee records, time-off, and directories
BambooHR
Rippling
Workday
Bespoke Connectors
16 actions
Custom APIs, databases, and spreadsheets
REST API
SQL Database
Google Sheets
Airtable
See It In Action
Real Conversations. Real Results.
Here's how AI Actions transforms customer interactions into instant outcomes.
E-commerce
"Where is my order #1234?"
Your order #1234 shipped yesterday via UPS. Tracking: 1Z999AA10123456784. Expected delivery: Thursday.
Support
"I need to talk to someone about a billing issue."
I have created ticket #4521 for your billing concern and connected you with our support team. They will respond within 2 hours.
Payments
"Can I get a refund for my last purchase?"
I found your payment of $49.99 from January 28th. I have initiated the refund — it will appear in your account within 3-5 business days.
CRM
"Add this lead to our sales pipeline."
Done! I have created a new contact for John Smith and added them to your Sales Pipeline in HubSpot with status 'New Lead'.
Booking
"I want to book an appointment for next Tuesday."
I found 3 available slots on Tuesday: 10am, 2pm, and 4pm. Which works best for you?
Messaging
"I need to speak with a real person."
Connecting you with a live agent now. Sarah from support will be with you in about 30 seconds.
How It Works
From Question to Action in Seconds
Customer Asks Naturally
Your customer simply asks a question or makes a request in plain language — just like talking to a real person.
AI Detects Intent
ChatSpark recognizes when an action is needed, gathers any missing information, and prepares to execute.
Action Executes Instantly
The AI connects to your systems in real-time, performs the action, and delivers the result back to the customer.
Try ChatSpark. Resolve 80% of Questions Instantly.
Start in minutes. Customize the look and voice. No coding. No waiting. Fast, consistent customer service that runs on autopilot — 24/7.