Train Your AI Agent on Your Data
Upload files, crawl websites, or write content directly. Your AI Agent learns from your unique business knowledge to provide accurate, helpful answers.
No coding required
Works With Your Existing Content
Policies, manuals, guides
DOC/DOCX
Word documents
CSV
Product data, FAQs
PPT/PPTX
Presentations
YouTube
Video transcripts
Google Docs
Cloud documents
Choose the Method That Works for You
Upload documents, crawl your website, write content directly, or connect your helpdesk. Use any combination.
File Uploads
Drag and drop files directly into ChatSpark. We extract and index the content automatically.
Batch upload multiple files
Automatic text extraction
Preserves formatting context
Rich Text Editor
Write or paste content directly using our built-in editor. Great for unique Q&A pairs or custom policies.
WYSIWYG formatting
Auto-save drafts
Organize by topic
Website Crawling
Enter URLs and we'll crawl your website to gather content. Perfect for product pages, FAQs, and blog posts.
Crawl entire domains
Target specific pages
Automatic re-crawling
Helpdesk Integrations
Connect your support platform and pull resolved tickets and conversations directly. Your AI Agent learns from real customer interactions.
Pull resolved tickets and conversations
Works with HappyFox, Zendesk, Freshdesk, Salesforce, Freshchat, and Intercom
Connects in minutes
Drag, Drop, Done
Upload your existing documents — policies, FAQs, product guides, training materials. We automatically extract and index the content so your AI Agent can reference it in conversations.
Batch upload multiple files at once
Smart text extraction preserves context
Re-upload anytime with updated versions
Write Content Directly
Use our built-in editor to write training content directly. Perfect for Q&A pairs, policies, or information that doesn't exist in documents yet. Format with headers, lists, and links.
WYSIWYG formatting tools
Automatic draft saving
Organize content by topic
Train on Your Website Content
Enter your website URL and we'll crawl it automatically. Product pages, FAQs, blog posts, documentation — everything becomes knowledge for your AI Agent.
Crawl entire domains or specific pages
Automatic content extraction
Schedule automatic re-crawls
HappyFox
Import resolved tickets by category
Zendesk
Pull solved tickets from any group
Freshdesk
Import resolved tickets from your account
Salesforce
Pull closed cases by type
Freshchat
Import resolved conversation threads
Intercom
Pull closed conversations by team
Train on Your Support History
Your resolved tickets and conversations are some of the richest training data available. Every question your team has answered is a question your AI Agent can answer too.
Works with six major helpdesk platforms
Filter by category, group, or team
Each record appears in your training data table
Your Data, Your AI
Every answer comes directly from your content — no generic responses, no hallucinations. Our proprietary algorithms understand customer intent and match it to your knowledge, delivering the same accurate, consistent answers your best team members would give.
Always Up-to-Date
Re-crawl websites and re-upload files anytime. Your AI Agent stays current with your latest content.
Smart Extraction
We intelligently parse your content, understanding headers, lists, and context to provide better answers.
Secure & Private
Your training data is encrypted and never shared. You control what your AI knows.
Instant Indexing
New content is indexed immediately. Your AI can use it in the very next conversation.
Your AI Gets Smarter Over Time
Training Sources give your AI Agent its foundation. But with our Human-in-the-Loop Learning Engine, it continuously improves based on real conversations. Gaps are identified, answers are drafted, and you just approve.
How it works
AI drafts answers for unanswered questions
Proven responses surface from positive feedback
One-click approvals to expand knowledge
Try ChatSpark. Resolve 80%+ of Questions Instantly.
Upload your content and have an AI Agent ready in minutes. No coding required.
Insights
Frequently Asked Questions
Need help with something else? Our Help Center is available 24/7, chat with us.
Train Your AI Agent Today
Start with a free trial. Upload your first document in minutes.