Training Sources
Upload files, crawl websites, or write content directly. Your AI Agent learns from your unique business knowledge to provide accurate, helpful answers.
No coding required
Supported Formats
Policies, manuals, guides
DOC/DOCX
Word documents
CSV
Product data, FAQs
PPT/PPTX
Presentations
YouTube
Video transcripts
Google Docs
Cloud documents
Three Ways to Train
Upload documents, crawl your website, or write content directly. Use any combination.
Drag and drop files directly into ChatSpark. We extract and index the content automatically.
Batch upload multiple files
Automatic text extraction
Preserves formatting context
Enter URLs and we'll crawl your website to gather content. Perfect for product pages, FAQs, and blog posts.
Crawl entire domains
Target specific pages
Automatic re-crawling
Write or paste content directly using our built-in editor. Great for unique Q&A pairs or custom policies.
WYSIWYG formatting
Auto-save drafts
Organize by topic
File Uploads
Upload your existing documents — policies, FAQs, product guides, training materials. We automatically extract and index the content so your AI Agent can reference it in conversations.
Batch upload multiple files at once
Smart text extraction preserves context
Re-upload anytime with updated versions
Drop files here to upload
PDF, DOC, CSV, PPT, YouTube, and more
company-policies.pdf
2.4 MB
product-catalog.csv
156 KB
FAQ-document.docx
89 KB
Website URLs
https://example.com
Crawled Pages
24 pages/products
12 pages
/about
3 pages
/faq
5 pages
/contact
4 pages
Website Crawling
Enter your website URL and we'll crawl it automatically. Product pages, FAQs, blog posts, documentation — everything becomes knowledge for your AI Agent.
Crawl entire domains or specific pages
Automatic content extraction
Schedule automatic re-crawls
Rich Text Editor
Use our built-in editor to write training content directly. Perfect for Q&A pairs, policies, or information that doesn't exist in documents yet. Format with headers, lists, and links.
WYSIWYG formatting tools
Automatic draft saving
Organize content by topic
Rich Text Editor
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Return Policy
We offer a 30-day return policy on all items. Items must be in original condition with tags attached.
Refunds are processed within 5-7 business days after we receive your return.
Last saved: Just now
~250 words
Why It Works
Every answer comes directly from your content — no generic responses, no hallucinations. Our proprietary algorithms understand customer intent and match it to your knowledge, delivering the same accurate, consistent answers your best team members would give.
Always Up-to-Date
Re-crawl websites and re-upload files anytime. Your AI Agent stays current with your latest content.
Smart Extraction
We intelligently parse your content, understanding headers, lists, and context to provide better answers.
Secure & Private
Your training data is encrypted and never shared. You control what your AI knows.
Instant Indexing
New content is indexed immediately. Your AI can use it in the very next conversation.
Continuous Improvement
Training Sources give your AI Agent its foundation. But with our Human-in-the-Loop Learning Engine, it continuously improves based on real conversations. Gaps are identified, answers are drafted, and you just approve.
How it works
AI drafts answers for unanswered questions
Proven responses surface from positive feedback
One-click approvals to expand knowledge
Try ChatSpark. Resolve 80% of Questions Instantly.
Upload your content and have an AI Agent ready in minutes. No coding required.
Insights
Need help with something else? Our Help Center is available 24/7, chat with us.
Train Your AI Agent Today
Start with a free trial. Upload your first document in minutes.