Chatspark

Meet ChatSpark.
Your AI Customer Service Team. On Autopilot.

Automate support, resolve requests, and trigger real actions across your tools. Instantly.

The Platform

AI Agents That Execute, Not Just Respond

ChatSpark deploys AI agents trained on your business to handle full support workflows, trigger real actions across your tools, and respond wherever your customers are.

140+ AI Actions across 40+ platforms

Check orders, book appointments, create support tickets, and update CRMs through natural conversation. No code required.

6 channels. 95+ languages.

Deploy on your website, WhatsApp, Instagram, Facebook, Telegram, and Slack in minutes. Same training. Same brand voice. Consistent answers everywhere.

80%+ of questions resolved automatically

Most customers hit 80% or higher AI resolution rates. ChatSpark runs 24/7 so your team handles only what needs a human.

Proven ROI

How One Enterprise Turned $4K Into $47,880 in Savings

A global construction products leader deployed ChatSpark on one of their flagship brands. Here‘s what happened in just 4 months:

10,754
Messages Handled
153
New Leads Captured
98%
AI Resolution Rate
66+ Days
Agent Time Saved
$47,880
Cost Savings on ~$4k Spend

Proven enterprise results. Out-of-the-box ROI.


Enterprise Customer

ChatSpark has been managing two of our largest product lines over the past year. It currently handles an average of 1,831 chats per month without any human intervention. Since implementing it on our website, we‘ve realized measurable savings of $119,225.

Lorri G.

Customer Service & Technical Support Manager

The ChatSpark AI Engine

From Question to Answer
in Milliseconds

Every question goes through four steps, from the moment it arrives to the moment the customer has their answer.

ChatSpark doesn't just generate answers. It determines the correct action.

Question

Knowledge

Action

Answer

01

Customer asks a question

Messages arrive from your website, WhatsApp, Slack, Instagram, Facebook, or Telegram.

02

ChatSpark AI searches your knowledge

Documentation, FAQs, product data, internal policies, and connected data sources are analyzed instantly.

03

AI determines the best action

The AI chooses to answer, escalate, or execute one of 200+ AI Actions. From booking appointments to updating CRMs, instantly.

04

Answer delivered in milliseconds

The customer receives a complete response instantly across any channel.

01

Customer asks a question

Messages arrive from your website, WhatsApp, Slack, Instagram, Facebook, or Telegram.

02

ChatSpark AI searches your knowledge

Documentation, FAQs, product data, internal policies, and connected data sources are analyzed instantly.

03

AI determines the best action

The AI chooses to answer, escalate, or execute one of 200+ AI Actions. From booking appointments to updating CRMs, instantly.

04

Answer delivered in milliseconds

The customer receives a complete response instantly across any channel.

AI Engine Performance

80%+

Questions resolved automatically

Most questions handled without human intervention.

<2s

Average response time

From question received to answer delivered.

24/7

Always-on support

Active across every channel, around the clock.

Enterprise Intelligence. Simple Setup.

Get started in minutes. No technical expertise required. Just powerful, accurate AI that works.

Trained on your content

Your Business, Only Smarter

Everything your customers need to know already exists. Your website, FAQs, documentation, and internal knowledge.

ChatSpark turns that information into instant, accurate answers without your team needing to recreate anything.

Files

Text

Website

Trained on Your Content

Personalized for Your Brand Voice

Deploy Across 6 Channels

Consistent answers. Every customer. Every time.

Try ChatSpark. Resolve 80%+ of Questions Instantly.

Start in minutes. Customize the look and voice. No coding. No waiting. Fast, consistent customer service that runs on autopilot — 24/7.

Connected

Wherever Your Customers Are. So Is ChatSpark.

ChatSpark connects with your customers on your website, Instagram, Facebook, WhatsApp, Telegram, and Slack, responding in real-time, in over 95 languages.

Website

Instagram

Messenger

WhatsApp

Telegram

Slack

Deploy on 6 Channels

Trained on Your Business Data

95+ Languages, Zero Extra Setup

Learn More About Channel Support
Calendly

Book Appointment

Shopify

Track Order

Zendesk

Create Ticket

Stripe

Get Payment

CT IDX Pro+

Search MLS

Salesforce

Capture Lead

AI Actions

Works with Your Tools. No Coding Required.

With AI Actions, your AI agent can check orders, book appointments, create support tickets, look up payments, and more. All through natural conversation. Real-time results, guided experiences.

140+ Actions Across 40+ Platforms

E-commerce → Shopify, WooCommerce, BigCommerce

Support & Messaging → Zendesk, Freshdesk, Intercom

Payments → Stripe, PayPal

CRM → Salesforce, HubSpot

Booking → Square, Calendly, Google Calendar

Real Estate → CT IDX Pro+, Follow Up Boss

Connect once. Your AI handles the rest. No dev work, no delays.

Explore AI Actions
Shopify

Get Order Status

Look up order status and tracking information

Example trigger:

"where is my order"

Shopify

Track Shipment

Get tracking information for shipped orders

Example trigger:

"track my package"

Shopify

Get Product Info

Get product details, pricing, and availability

Example trigger:

"tell me about this product"

Shopify

Check Inventory

Check product inventory and stock levels

Example trigger:

"is it in stock"

Shopify

Get Customer Orders

Get all orders for a customer

Example trigger:

"show my order history"

WooCommerce

Get Order Status

Look up order status and tracking information

Example trigger:

"where is my order"

WooCommerce

Track Shipment

Get tracking information for shipped orders

Example trigger:

"track my package"

WooCommerce

Get Product Info

Get product details, pricing, and availability

Example trigger:

"how much is this"

WooCommerce

Check Inventory

Check product inventory and stock levels

Example trigger:

"do you have this in stock"

WooCommerce

Get Customer Orders

Get all orders for a customer

Example trigger:

"my past orders"

BigCommerce

Get Order Status

Look up order status and tracking information

Example trigger:

"order status please"

BigCommerce

Track Shipment

Get tracking information for shipped orders

Example trigger:

"where is my shipment"

BigCommerce

Get Product Info

Get product details, pricing, and availability

Example trigger:

"product information"

BigCommerce

Check Inventory

Check product inventory and stock levels

Example trigger:

"availability check"

BigCommerce

Get Customer Orders

Get all orders for a customer

Example trigger:

"show all my orders"

Zendesk

Create Ticket

Create a new support ticket

Example trigger:

"I need to talk to someone"

Zendesk

Get Ticket Status

Check status of an existing ticket

Example trigger:

"check my ticket status"

Zendesk

Update Ticket

Add a comment or update to an existing ticket

Example trigger:

"add to my ticket"

Zendesk

Search Knowledge Base

Search the help center for articles

Example trigger:

"find help article"

Zendesk

Live Agent Handoff

Transfer to a live support agent

Example trigger:

"speak to a human"

Freshdesk

Create Ticket

Create a new support ticket

Example trigger:

"open a support case"

Freshdesk

Get Ticket Status

Check status of an existing ticket

Example trigger:

"ticket update"

Freshdesk

Update Ticket

Add a comment to an existing ticket

Example trigger:

"update my case"

Freshdesk

Search Knowledge Base

Search the knowledge base for articles

Example trigger:

"how do I"

Freshdesk

Live Agent Handoff

Transfer to a live support agent

Example trigger:

"real person please"

Shopify

Get Order Status

Look up order status and tracking information

Example trigger:

"where is my order"

Shopify

Track Shipment

Get tracking information for shipped orders

Example trigger:

"track my package"

Shopify

Get Product Info

Get product details, pricing, and availability

Example trigger:

"tell me about this product"

Shopify

Check Inventory

Check product inventory and stock levels

Example trigger:

"is it in stock"

Shopify

Get Customer Orders

Get all orders for a customer

Example trigger:

"show my order history"

WooCommerce

Get Order Status

Look up order status and tracking information

Example trigger:

"where is my order"

WooCommerce

Track Shipment

Get tracking information for shipped orders

Example trigger:

"track my package"

WooCommerce

Get Product Info

Get product details, pricing, and availability

Example trigger:

"how much is this"

WooCommerce

Check Inventory

Check product inventory and stock levels

Example trigger:

"do you have this in stock"

WooCommerce

Get Customer Orders

Get all orders for a customer

Example trigger:

"my past orders"

BigCommerce

Get Order Status

Look up order status and tracking information

Example trigger:

"order status please"

BigCommerce

Track Shipment

Get tracking information for shipped orders

Example trigger:

"where is my shipment"

BigCommerce

Get Product Info

Get product details, pricing, and availability

Example trigger:

"product information"

BigCommerce

Check Inventory

Check product inventory and stock levels

Example trigger:

"availability check"

BigCommerce

Get Customer Orders

Get all orders for a customer

Example trigger:

"show all my orders"

Zendesk

Create Ticket

Create a new support ticket

Example trigger:

"I need to talk to someone"

Zendesk

Get Ticket Status

Check status of an existing ticket

Example trigger:

"check my ticket status"

Zendesk

Update Ticket

Add a comment or update to an existing ticket

Example trigger:

"add to my ticket"

Zendesk

Search Knowledge Base

Search the help center for articles

Example trigger:

"find help article"

Zendesk

Live Agent Handoff

Transfer to a live support agent

Example trigger:

"speak to a human"

Freshdesk

Create Ticket

Create a new support ticket

Example trigger:

"open a support case"

Freshdesk

Get Ticket Status

Check status of an existing ticket

Example trigger:

"ticket update"

Freshdesk

Update Ticket

Add a comment to an existing ticket

Example trigger:

"update my case"

Freshdesk

Search Knowledge Base

Search the knowledge base for articles

Example trigger:

"how do I"

Freshdesk

Live Agent Handoff

Transfer to a live support agent

Example trigger:

"real person please"

Freshchat

Live Agent Handoff

Transfer to a live Freshchat agent

Example trigger:

"connect me to support"

Freshchat

Create Conversation

Start a new Freshchat conversation

Example trigger:

"start live chat"

HappyFox

Create Ticket

Create a new support ticket

Example trigger:

"create a ticket"

HappyFox

Get Ticket Status

Check status of an existing ticket

Example trigger:

"my ticket status"

Intercom

Live Agent Handoff

Transfer to a live Intercom agent

Example trigger:

"talk to agent"

Stripe

Get Charge Info

Look up payment or charge details

Example trigger:

"check my payment"

Stripe

Get Subscription Info

Get subscription status and details

Example trigger:

"my subscription status"

Stripe

Process Refund

Initiate a refund for a charge

Example trigger:

"I need a refund"

PayPal

Get Transaction Info

Look up transaction details

Example trigger:

"PayPal transaction status"

PayPal

Get Invoice Status

Check invoice payment status

Example trigger:

"invoice payment status"

PayPal

Get Refund Status

Check status of a refund

Example trigger:

"refund status"

Salesforce

Create Case

Create a new Salesforce case

Example trigger:

"open a case"

Salesforce

Get Case Status

Check status of a case

Example trigger:

"case status"

Salesforce

Create Contact

Create a new contact record

Example trigger:

"add me as a contact"

Salesforce

Create Lead

Create a new lead record

Example trigger:

"interested in learning more"

HubSpot

Create Contact

Create a new HubSpot contact

Example trigger:

"sign me up"

HubSpot

Create Deal

Create a new deal record

Example trigger:

"start a deal"

HubSpot

Get Contact Info

Look up contact information

Example trigger:

"my account info"

HubSpot

Update Contact

Update contact properties

Example trigger:

"update my info"

Square

Book Appointment

Full appointment booking with services and staff

Example trigger:

"I want to book an appointment"

Calendly

Book Meeting

Schedule a meeting with event types

Example trigger:

"schedule a call"

Google Calendar

Book Meeting

Schedule directly on Google Calendar with Meet link

Example trigger:

"book a meeting with you"

Google Calendar

Check Availability

Query calendar availability for a date range

Example trigger:

"when are you available"

CT IDX Pro+

Search Listings

Real-time MLS listing search

Example trigger:

"show me homes for sale"

Follow Up Boss

Create Lead

Create a new real estate lead

Example trigger:

"I want to buy a house"

Follow Up Boss

Get Contact

Look up contact information

Example trigger:

"my agent info"

Freshchat

Live Agent Handoff

Transfer to a live Freshchat agent

Example trigger:

"connect me to support"

Freshchat

Create Conversation

Start a new Freshchat conversation

Example trigger:

"start live chat"

HappyFox

Create Ticket

Create a new support ticket

Example trigger:

"create a ticket"

HappyFox

Get Ticket Status

Check status of an existing ticket

Example trigger:

"my ticket status"

Intercom

Live Agent Handoff

Transfer to a live Intercom agent

Example trigger:

"talk to agent"

Stripe

Get Charge Info

Look up payment or charge details

Example trigger:

"check my payment"

Stripe

Get Subscription Info

Get subscription status and details

Example trigger:

"my subscription status"

Stripe

Process Refund

Initiate a refund for a charge

Example trigger:

"I need a refund"

PayPal

Get Transaction Info

Look up transaction details

Example trigger:

"PayPal transaction status"

PayPal

Get Invoice Status

Check invoice payment status

Example trigger:

"invoice payment status"

PayPal

Get Refund Status

Check status of a refund

Example trigger:

"refund status"

Salesforce

Create Case

Create a new Salesforce case

Example trigger:

"open a case"

Salesforce

Get Case Status

Check status of a case

Example trigger:

"case status"

Salesforce

Create Contact

Create a new contact record

Example trigger:

"add me as a contact"

Salesforce

Create Lead

Create a new lead record

Example trigger:

"interested in learning more"

HubSpot

Create Contact

Create a new HubSpot contact

Example trigger:

"sign me up"

HubSpot

Create Deal

Create a new deal record

Example trigger:

"start a deal"

HubSpot

Get Contact Info

Look up contact information

Example trigger:

"my account info"

HubSpot

Update Contact

Update contact properties

Example trigger:

"update my info"

Square

Book Appointment

Full appointment booking with services and staff

Example trigger:

"I want to book an appointment"

Calendly

Book Meeting

Schedule a meeting with event types

Example trigger:

"schedule a call"

Google Calendar

Book Meeting

Schedule directly on Google Calendar with Meet link

Example trigger:

"book a meeting with you"

Google Calendar

Check Availability

Query calendar availability for a date range

Example trigger:

"when are you available"

CT IDX Pro+

Search Listings

Real-time MLS listing search

Example trigger:

"show me homes for sale"

Follow Up Boss

Create Lead

Create a new real estate lead

Example trigger:

"I want to buy a house"

Follow Up Boss

Get Contact

Look up contact information

Example trigger:

"my agent info"

Try ChatSpark. Resolve 80%+ of Questions Instantly.

Start in minutes. Customize the look and voice. No coding. No waiting. Fast, consistent customer service that runs on autopilot — 24/7.

Calculate Your Savings

See How Much You Could Save

Enter your current support stats and instantly estimate how much time and cost ChatSpark could save your team.

Fewer tickets. Lower costs. Smarter support.

80%

Your Potential Savings

Annual Savings
$0
Before ChatSpark costs
Hours Saved Annually
0
Agent hours freed up
ChatSpark Annual Cost
$0
Based on ticket volume
Return on Investment
0%
Annual ROI

Recommended Plan

Pro Plan

$129/month

Best for medium-sized teams

Customer Reviews

What People Say

Real businesses. Real results. See what our customers are saying about ChatSpark on G2.

Read our reviews on G2
G2

The chatbots created with ChatSpark have helped decrease our customer service load. They handle first-level questions and simple issues automatically, allowing our team to focus on more complex tasks.

Ivan M.

Complements perfectly our current CRM solution

G2

ChatSpark's AI bots are really impressive and provide highly accurate responses for customer support inquiries.

Jiya S.

Amazing tool for customer assistance

G2

ChatSpark supports business growth and scalability, handling increased chat volumes with ease. It enables real-time engagement and customer support, improving satisfaction and loyalty.

Eric T.

Advanced scalability

G2

ChatSpark's AI chatbots effectively manage simple customer interactions. They respond to common questions quickly, allowing our team to focus on more complex support cases.

Operacoes C.

Automate basic customer service interactions

G2

ChatSpark is an impressive AI-powered tool. The best part is how easily you can train it to match your needs while still delivering reliable results.

Riya M.

Wonderful AI-powered tool for numerous tasks

G2

The chatbots created with ChatSpark have helped decrease our customer service load. They handle first-level questions and simple issues automatically, allowing our team to focus on more complex tasks.

Ivan M.

Complements perfectly our current CRM solution

G2

ChatSpark's AI bots are really impressive and provide highly accurate responses for customer support inquiries.

Jiya S.

Amazing tool for customer assistance

G2

ChatSpark supports business growth and scalability, handling increased chat volumes with ease. It enables real-time engagement and customer support, improving satisfaction and loyalty.

Eric T.

Advanced scalability

G2

ChatSpark's AI chatbots effectively manage simple customer interactions. They respond to common questions quickly, allowing our team to focus on more complex support cases.

Operacoes C.

Automate basic customer service interactions

G2

ChatSpark is an impressive AI-powered tool. The best part is how easily you can train it to match your needs while still delivering reliable results.

Riya M.

Wonderful AI-powered tool for numerous tasks

G2

After integrating ChatSpark into one of the companies I worked for, customer satisfaction increased by more than 20 points. What I like most is the ability to automate chats using AI and virtual assistants.

David R.

Optimize your sales and customer support tasks

G2

ChatSpark is a time-saving and cost-saving technology for companies managing customer support.

Vivek S.

AI customer support service

G2

ChatSpark helps reduce operational costs related to manpower, space, and team management by automating customer service with AI.

Vivek S.

Customer service solution

G2

ChatSpark helps manage many aspects of business using AI. We use it for sales, customer service, and scheduling, which makes day-to-day productivity much more efficient. It's also very easy to use.

Tanya L.

ChatSpark review

G2

ChatSpark helps with customer service and acts as a powerful sales assistant. It also simplifies the booking process and provides knowledgeable responses.

Manjusha P.

Best AI

G2

The insights provided by ChatSpark are very helpful and easy to adapt and utilize in real work scenarios.

Harsha M.

Performance of AI ChatSpark

G2

I love how easy ChatSpark is to use. It makes customer interactions simpler and significantly improves daily workflow.

Verified User

Great experience

G2

After integrating ChatSpark into one of the companies I worked for, customer satisfaction increased by more than 20 points. What I like most is the ability to automate chats using AI and virtual assistants.

David R.

Optimize your sales and customer support tasks

G2

ChatSpark is a time-saving and cost-saving technology for companies managing customer support.

Vivek S.

AI customer support service

G2

ChatSpark helps reduce operational costs related to manpower, space, and team management by automating customer service with AI.

Vivek S.

Customer service solution

G2

ChatSpark helps manage many aspects of business using AI. We use it for sales, customer service, and scheduling, which makes day-to-day productivity much more efficient. It's also very easy to use.

Tanya L.

ChatSpark review

G2

ChatSpark helps with customer service and acts as a powerful sales assistant. It also simplifies the booking process and provides knowledgeable responses.

Manjusha P.

Best AI

G2

The insights provided by ChatSpark are very helpful and easy to adapt and utilize in real work scenarios.

Harsha M.

Performance of AI ChatSpark

G2

I love how easy ChatSpark is to use. It makes customer interactions simpler and significantly improves daily workflow.

Verified User

Great experience

Your AI Agents. Everywhere Your Customers Are.

Deploy ChatSpark on your website, Instagram, Facebook, WhatsApp, Telegram, and Slack in minutes. Same training. Same brand voice. Consistent answers across every platform.

Instagram Integration
Website Integration
WhatsApp Integration
Facebook Messenger Integration
Slack Integration
Telegram Integration
Freshchat Integration
ChatSpark CoPilot

Built for Your Customers. Now Built for Your Team.

CoPilot brings your AI agent inside your team’s daily workflow. It understands the context of your work, surfaces the right knowledge instantly, drafts responses, and recommends the next step. Less switching. Less searching. More execution.

2 hrs

Saved per team member daily

Knowledge search time eliminated

10 hrs

Recovered weekly per team member

Time back for meaningful work

50 hrs

Returned to the team weekly

Total time recovered across the team

$104k

Estimated annual productivity savings

Based on a typical 5-person internal team

2 hrs

Saved per team member daily

Knowledge search time eliminated

10 hrs

Recovered weekly per team member

Time back for meaningful work

50 hrs

Returned to the team weekly

Total time recovered across the team

$104k

Estimated annual productivity savings

Based on a typical 5-person internal team

Based on $40/hr fully loaded cost (salary, benefits, overhead) and a 5-person team.

See ChatSpark CoPilot in Action

Available on Plus, Pro, and Enterprise plans.

Insights

Frequently Asked Questions

Need help with something else? Our Help Center is available 24/7, chat with us.

Try ChatSpark. Resolve 80%+ of Questions Instantly.

Start in minutes. Customize the look and voice. No coding. No waiting. Fast, consistent customer service that runs on autopilot — 24/7.